Effective Date: 1st of November 2019
Eurofluxo, Lda. and its subsidiaries ("EUROFLUXO") want you to be familiar with how we collect, use and disclose information from and about you because we respect your concerns about privacy, and we want to maintain your trust.
The EUROFLUXO Services are not targeted to, and do not knowingly collect Personal Data from, minors under 16 years of age. We request that these individuals do not provide Personal Data through the EUROFLUXO Services.
2. WHAT WE COLLECT
EUROFLUXO and our service providers collect Personal Data to offer services you have requested or that we have a legitimate interest to believe are of interest to our customers, to manage the relationships we have with our customers and partners, and to perform activities based on your consent. EUROFLUXO and our service providers may collect the following information from and about you:
2.1 Personal Data
2.1.1 Personal Data You Submit
We collect Personal Data when you submit it to us, such as when you register for or subscribe to certain products or services; create a profile; visit our EUROFLUXO Services; use an interactive feature (such as chat or article sharing options); participate in a community forum; or contact customer service. The Personal Data you submit may include your name, postal address and email address.
2.1.2 Personal Data We Receive From Third Parties
2.2 Other Information
3. HOW WE USE YOUR PERSONAL DATA AND OTHER INFORMATION
We may use the Personal Data we collect from and about you for the purposes set forth below. We may use and disclose Other Information for any purpose, except if it is considered Personal Data under applicable law. If we combine Other Information with your Personal Data, we treat the combined information as Personal Data.
To improve the quality of our products and services and to personalize your experience by presenting content, products and offers tailored to you, we may also combine the Personal and Other Information we collect with information relating to your use of other EUROFLUXO products, services and websites.
This information can be used to understand use across sites and devices to help improve our products, remember your preferences, provide content recommendations.
3.1 To Provide, Measure And Improve Our Products And Services
We use the information we collect from and about you to provide our products, services and features to you, including: to process and fulfill your subscription, to create and manage your accounts, to send you information about your relationship or transactions with us, to measure and improve services and features, to allow you to engage with us (e.g., to comment on content and participate in promotions, special events, rewards programs, surveys or market research), to use collaboration tools to share content and collaborate with other users, to provide you with customer support, including online chats, and to respond to inquiries. If you choose to use the collaboration tools, some of your Personal Data may be included in a directory that can be viewed and used by other users of these collaboration tools.
3.2 To Deliver Relevant Content And Recommendations
To make your experience more interesting and personalized, we may use any of the Personal Data and Other Information we collect to assist us in delivering content on any of EUROFLUXO Services.
3.4 To Protect The Rights Of EUROFLUXO And Others
4. HOW WE SHARE YOUR PERSONAL DATA AND OTHER INFORMATION
4.1 Our Disclosure of Personal Data and Other Information
4.2 Information Made Public Through Use of Our Services and User Privacy Settings
Certain features on the EUROFLUXO Services give you an opportunity to interact with us and others. These may include the collaboration tools, community forums, chats, submitting a letter to the editor, creating community profiles, and rating, tagging, and commenting on articles. When you use these features, you should be aware that any information you choose to submit, including your name, user name, location, email address, profile information, picture or image, likes, status, and comments, including any political or religious or other beliefs you express, may be publicly available to anyone, including other users, search engines, advertisers, third party application developers, and anyone else with access to the EUROFLUXO Services. We are not responsible for any information you choose to submit and make public through these interactive features.
5. HOW WE PROTECT AND RETAIN PERSONAL DATA
EUROFLUXO uses a combination of administrative, technical, personnel and physical measures to safeguard Personal Data in its possession against accidental, unlawful or unauthorized loss, use, access, disclosure or modification. We make reasonable efforts to ensure a level of security appropriate to the risk of the processing, taking into account the costs of implementation and nature of the processing of Personal Data. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting EUROFLUXO in accordance with the instructions below.
6. YOUR RIGHTS AND CHOICES
Where you have provided your consent for our use of your Personal Data, you have the right to withdraw your consent and we will apply your preferences going forward.
For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
7. OTHER IMPORTANT INFORMATION
8. CONTACT US
Or you may write to:
Eurofluxo - Suporte a Novas Tecnologias, Lda.
Rua da Cavada Velha 13
4430-054 Vila Nova de Gaia
We will respond to your questions and complaints about our processing of your Personal Data. If you are not satisfied with our response, you can contact a supervisory authority. Please do not disclose any sensitive Personal Data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, or trade union membership), social security numbers, or criminal background information when contacting us.