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Cost management and traffic management for IP and digital telephony
EasyLynq is a centralized billing and accounting management solution, featuring a complete set of tools for the tracking of all calls across IP networks and digital telephony servers, targeting from small offices to large multi-branch global enterprises.
With a high reliability level, as witnessed by more than 16,000 customers worldwide, it provides a unified and accurate view of your network communication costs and traffic.
Various solutions for voice management in hotels and resorts
EasyLynq Hotel is an advanced software package that easily integrates digital and IP telephony servers with the vast majority of hotel management systems.
With a fully modular structure, it provides call accounting and debit, internal / external traffic management and services directed to the hospitality sector, such as check-in, check-out, guest name display, do not disturb, message waiting, wake up call automatic in multiple languages, room status, minibar / laundry charges, external access control with credit limit and much more.
Advanced IVR, voicemail and voice services for the hospitality industry
IVTS Enterprise
How long a customer waits for information? How many calls go through the wrong person? Is an auto-attendant system expensive and hard to set up?
Based on the SIP protocol, EasyLynq IVTS Enterprise is a state-of-the-art software solution that adds all auto-attendant features to a telephony switch, increasing the service quality of a company and its customers' satisfaction with unbeatable value for money.
IVTS Hotel
In the present days, hotel guests are sophisticated and demanding. Meeting their needs can be a daunting and challenging task.
EasyLynq IVTS Hotel is specifically tailored for the hospitality environment. With an extremely easy configuration and high reliability, it allows any kind of property, regardless its dimension, to offer profitable services at a fair cost investment.
Voice recording solution for VoIP telephony
EasyLynq Voqqale is a state-of-the-art software-based voice recording solution for VoIP telephony networks, compatible with all major IP PBXs and voice servers.
Suitable for small-to-medium business,EasyLynq Voqqale requires no external hardware or expensive telephony equipment. It can record outgoing, incoming and internal calls, either automatically or on demand, based on custom recording rules such as direction and numbering plans.
EasyLynq Voqqale provides comprehensive standard reports with advanced search-and-replay, customized evaluation forms and call rating, live call monitoring/playback through standard computer speakers and configuration of multiple users and groups with selective access to the database. Recorded calls are encrypted to ensure the integrity of access to sensitive recordings and information profiles.
Innovate your hotel operation and improve work efficiency
GoTickin is an advanced Cloud-based solution using latest technology that will increase guest satisfaction and improve the service level of the hotel.
Its purpose is to help you solving housekeeping and maintenance issues, enhance staff productivity, minimize operational issues and share important information between the various departments in fast mode.
With GoTickin, you can easily assign tasks and track the activity of the room attendants, prioritize/queue room cleaning, report problems, schedule maintenance tasks, make sure periodic cleaning is taken care of and track guest belongings that have been left behind in a Lost & Found register.
